Inside Sales Representative

Company Description ShikshaVertex is an e-learning service provider focused on upskilling programs that help individuals move toward their dream careers. The platform combines structured learning with internship opportunities and coding assessments to build market-ready skills. With a strong mission-driven approach, ShikshaVertex aims to ensure that every college student in India has access to meaningful career advancement opportunities. The organization is dedicated to empowering learners with practical, industry-relevant capabilities that support long-term professional success.

Role Description The Inside Sales Representative is a full-time, on-site role based in Bengaluru. This position is responsible for engaging prospective learners via calls, emails, and messaging platforms, understanding their career goals, and recommending suitable upskilling programs. Day-to-day activities include qualifying and nurturing leads, managing the sales pipeline, conducting product demonstrations, and coordinating with the operations and marketing teams to ensure smooth enrollments. The representative will maintain accurate records in CRM systems, follow up on inquiries, and work to meet and exceed enrollment and revenue targets while ensuring a positive experience for every prospective learner.

Qualifications

• Candidates should possess strong Inside Sales skills, including handling inbound and outbound calls and managing a structured sales pipeline.
• Candidates should possess Lead Generation and prospecting skills to identify, qualify, and nurture potential learners.
• Candidates should possess Customer Service and Customer Satisfaction skills to provide timely support and ensure a high-quality experience.
• Candidates should possess Account Management skills to build long-term relationships and manage ongoing learner engagement.
• Strong communication and interpersonal skills, with the ability to explain program benefits clearly and confidently.
• Comfort using CRM tools, spreadsheets, and online communication platforms to track and manage sales activities.
• Goal-oriented mindset with the ability to work in a fast-paced environment and meet targets ethically.
• Prior experience in edtech, e-learning, or education sales is an advantage; a bachelor's degree in any discipline is preferred.