Inside Sales Representative

Company Description ShikshaVertex is an e-learning service provider offering upskilling programs designed to help individuals move toward their desired careers. The platform combines structured learning with internship opportunities and coding environments that allow learners to assess and refine market-ready skills. With a strong focus on college students across India, ShikshaVertex aims to expand access to meaningful career advancement opportunities. The organization is committed to empowering learners with practical, industry-relevant skills and guidance. Team members contribute to a mission-driven environment that supports growth, innovation, and learner success.

Role Description The Inside Sales Representative role at ShikshaVertex is a full-time, on-site position based in Bengaluru. The individual in this role will engage with prospective learners, conduct outbound and inbound calls, understand their career goals, and present suitable upskilling and internship programs. Responsibilities include qualifying leads, maintaining a robust sales pipeline, managing accounts, and ensuring a smooth enrollment process. The role involves building trusted relationships with learners, addressing queries, and collaborating with internal teams to improve the overall sales experience. Daily activities also include tracking performance metrics, updating CRM records accurately, and working toward sales targets while focusing on learner satisfaction.

Qualifications

• Candidates should possess Inside Sales and Lead Generation skills to engage prospects, qualify opportunities, and drive enrollments.
• Candidates should possess Customer Service and Customer Satisfaction skills to respond to inquiries, resolve concerns, and maintain positive learner relationships.
• Candidates should possess Account Management skills to nurture ongoing relationships, support renewals, and identify upsell or cross-sell opportunities.
• Strong communication and negotiation abilities, both verbal and written, with confidence in phone-based and online interactions.
• Ability to work in a target-driven environment, with good organizational and time-management skills.
• Prior experience in education, edtech, or inside sales roles is preferred but not mandatory.
• Minimum of a bachelor's degree in any discipline or equivalent practical experience.