Company Description ShikshaVertex is an e-learning service provider offering upskilling programs designed to help individuals progress toward their dream careers. The platform combines structured learning, internship opportunities, and coding assessments to build strong, market-ready skills. With a focus on college students across India, ShikshaVertex aims to make career advancement opportunities accessible and practical. The organization is committed to empowering learners with relevant, in-demand competencies to succeed in their chosen professions.
Role Description The Inside Sales Representative is a full-time, on-site role based in Bengaluru. This position involves engaging with prospective learners through calls, messages, and online demos to understand their goals and recommend suitable upskilling programs. The role includes managing leads from various channels, nurturing relationships, and converting prospects into enrolled learners while maintaining accurate records in CRM tools. The Inside Sales Representative will collaborate with marketing and operations teams to improve the sales process, address learner queries, and support a high level of customer satisfaction. The individual will also monitor performance metrics, provide feedback on learner needs, and contribute to revenue growth targets.
Qualifications
- Strong Inside Sales skills, including prospecting, consultative selling, and closing.
- Experience in Lead Generation and pipeline management through calls, emails, and digital channels.
- Ability to drive Customer Satisfaction through responsive communication and solution-focused support.
- Background in Customer Service with a learner-centric approach to handling inquiries and concerns.
- Account Management skills to maintain ongoing relationships and support repeat enrollments.
- Effective verbal and written communication skills in English; additional regional languages are an advantage.
- Comfort with CRM tools, spreadsheets, and basic sales reporting.
- Bachelor's degree in any discipline preferred; relevant sales or edtech experience is a plus.
- Goal-oriented mindset, resilience in a fast-paced environment, and ability to work collaboratively with cross-functional teams.
