Inside Sales Representative

Company Description Oliveboard is a leading exam preparation platform in India, serving over 30+ million learners across 2,500+ cities and towns. The company focuses on Banking and Government exam preparation through structured live class programs delivered by top faculty. Learners benefit from high-quality tests and online study materials designed to simulate real exam conditions. Oliveboard's proprietary AI engine identifies weak areas, personalizes practice, and improves learning outcomes. The team is committed to creating engaging, data-driven content that supports aspirants in achieving their career goals.

Role Description The Inside Sales Associate is a full-time, on-site role based in Bengaluru. This role involves engaging with prospective and existing learners via phone, email, and online channels to understand their exam preparation needs and recommend suitable Oliveboard programs. The associate will handle inbound and outbound calls, qualify leads, follow up on inquiries, and convert prospects into paid users. Daily responsibilities include maintaining accurate records in the CRM, coordinating with marketing and product teams on offers and campaigns, and ensuring a smooth enrollment experience. The role also requires tracking sales targets, sharing feedback from learners, and contributing to initiatives that enhance customer satisfaction and retention.

Qualifications

• Strong Inside Sales and Lead Generation skills, with the ability to convert inquiries into enrollments.
• Commitment to Customer Service and Customer Satisfaction, including managing queries and resolving concerns promptly.
• Experience in Account Management, with the ability to build and maintain long-term learner relationships.
• Excellent verbal and written communication skills in English; proficiency in additional Indian languages is an advantage.
• Comfort using CRM tools, spreadsheets, and online communication platforms.
• Goal-oriented mindset with the ability to work in a fast-paced, target-driven environment.
• Prior experience in EdTech or education-related sales is preferred but not mandatory.
• Bachelor's degree in any discipline, or equivalent experience in sales or customer-facing roles.