Inside Sales Representative

Company Description

New Era Informatique, founded in 2001, is a leading provider of innovative, end-to-end IT services and solutions. With a focus on delivering world-class technology and practical business solutions, we assist organizations in improving their IT operations through managed services and nationwide 24/7 remote and on-site support. Backed by a skilled team of 100+ employees, we have built a strong reputation for quality, integrity, and customer satisfaction for over two decades. Our proprietary Smart-Serve software streamlines service delivery, ensuring efficiency and measurable results. Headquartered in Kalyan Dombivli, we are committed to helping businesses thrive with tailored solutions that meet their unique needs.

Role Description

The ISR – Pipeline Generation Expert will be responsible for outbound customer engagement, lead generation, opportunity creation, and appointment setting for the sales team. The candidate will interact with decision-makers such as CIOs, CTOs, CISOs, IT Heads, VP IT, IT Managers, and other technology stakeholders to promote the company's IT solutions and services.

The ideal candidate should possess excellent communication skills, basic IT understanding, strong follow-up capabilities, and the ability to handle customer objections professionally.

Key Responsibilities:

• Conduct outbound calls, cold calling, email outreach, and customer engagement activities.
• Pitch company IT solutions and service offerings to prospective customers.
• Generate qualified leads and business opportunities for the sales team.
• Schedule meetings, demos, and discussions between customers and sales representatives.
• Maintain and manage lead data in CRM or lead management systems.
• Follow up regularly with prospects and sales teams until opportunity closure.
• Coordinate with existing customers to identify cross-sell and up-sell opportunities.
• Build relationships with IT decision-makers including:
• CIO
• CTO
• CISO
• VP IT
• IT Managers
• IT Heads
• Understand customer requirements and communicate relevant IT solutions effectively.
• Handle customer objections confidently and professionally.
• Achieve lead generation and meeting scheduling targets.
• Stay updated on emerging technologies and company offerings.

Required Skills & Competencies

• Excellent verbal and written communication skills.
• Strong interpersonal and convincing skills.
• Basic understanding of IT products, services, and technology concepts.
• Good presentation and tele-calling skills.
• Strong follow-up and relationship management capabilities.
• Ability to learn new technologies quickly.
• Customer handling and objection management skills.
• Self-motivated, energetic, and target-oriented personality.
• Team player with positive attitude and willingness to grow in sales

Educational Qualification:

• B.E / B.Tech
• Graduate in IT-related field
• Any technical or computer-related educational background preferred

Experience Required

• Fresher to 2 Years of Experience

Freshers with strong communication skills and interest in IT sales are welcome

Interested candidate can share resume on below mentioned mail id:

[Confidential Information]