Inside Sales Representative

Hex Dynamics is a technology services and resource augmentation company partnering with businesses to meet their unique needs. Our team of professionals combines deep industry knowledge with a commitment to excellence to deliver customized solutions. As a leading Microsoft Business Applications service partner, we specialize in consulting, implementation, and support for tools such as Microsoft Dynamics Business Central, Dynamics 365 Finance & Supply Chain, Dynamics CRM for Sales and Customer Service, Power BI, Power Apps, and Copilot. Our mission is to empower businesses with modern, efficient, and scalable technology solutions.

This is a full-time hybrid role for an Inside Sales Representative based in Pune, with the flexibility of partial remote work. The primary responsibilities include identifying and generating leads, maintaining excellent customer service and satisfaction records, managing accounts, engaging with potential and existing clients, and achieving sales targets. Additionally, the role involves collaborating with the sales and marketing teams to enhance outreach efforts and ensure powerful customer relationships.

• Experience in Inside Sales activities, including driving sales opportunities through effective communication and engagement.
• Skills in Customer Service and ensuring Customer Satisfaction to build and maintain client relationships.
• Proficiency in Lead Generation techniques to identify and capitalize on prospective clients and opportunities.
• Experience in Account Management to oversee client accounts, nurture relationships, and support long-term growth.
• Strong interpersonal and negotiation skills, with the ability to work both independently and collaboratively.
• Basic understanding of technology solutions and related industries is advantageous.
• Bachelor's degree in Business, Marketing, or a related field is preferred.