Sales & Marketing
1 regular full-time position, located in New Delhi, India
Having a strong sales and marketing team allows us to effectively engage our customers, build and maintain our reputation, and build and strengthen our relationship between our company and our customers. The work we do makes a difference, and it's important that we effectively communicate this with the world. When it comes to sales, our goal isn't to just sell. Our goal is to understand the needs of our customers, create a relationship based on trust, and help them find solutions to meet their unique monitoring needs. We are looking for an Inside Sales Representative to help us meet these goals both now and into the future.
We Are Campbell Scientific
We work to make a difference and help those working to advance science and technology for the benefit of humankind. Through our advanced measurement systems, our goal is to provide key insights to people using science and technology to solve massive global challenges including severe weather, climate change, limited natural resources, sustainable food production, energy production and distribution, and infrastructure safety.
What's in it For You
- Industry competitive salaries.
- A great work culture where we work hard and make the time to enjoy both our work and the people around us.
- Challenging and engaging work that makes a difference on a global scale.
What You'll Work On
The Inside Sales Representative (ISR) is responsible for supporting the sales efforts of CSI and ensuring quality sales service to new and existing customer accounts. The ISR initiates outbound communication with sales prospects and handles.
You'll Support Your Team by Performing the Following Key Tasks
- Create and maintain a strong culture in accordance with Campbell Scientific's core ARCTIC values -- Accountability, Respect, Client-Centric, Teamwork, Innovation, Continuous Improvement.
- Respond to website and phones sales inquiries and generate basic sales quotes.
- Initiate cold calls to sales leads received from marketing and sales campaigns.
- Monitor bid notifications and forwards promising (qualified) sales inquiries to sales engineers.
- Coordinate and sends product and services pricing updates to customers.
- Search, Create and Submit the tenders/ Bids.
- Ensure quality data entry in creating and updating customer records.
- Maintain and improve upon the following:
- Conversion ratio of quotes/web requests to orders.
- Monthly, quarterly, and yearly sales volume.
- Conversion ratio of market qualified leads to sales qualified leads and/or sales accepted leads.
- Web request response time.
- Number of web requests completed.
- Number of ACD phone calls picked-up.
- Number of new projects discovered through RFIs and bid notifications (i.e., won from competitors).
- 360-degree feedback from team members and customers.
What We're Looking For
- Bachelor's or associate's degree, or equivalent work experience in a technology-based company.
- Technical aptitude for determining the correct products for routine sales quotes.
- Proficient in using personal computers, Microsoft Office Suite, Internet search.
- Efficiency in problem solving skills.
- Excellent written, oral, and interpersonal skills
- Attention to detail, proactive work ethic, easily self-motivated.
- Ability to work productively in individual and team situations and is easily coached for improvement.
- Experience with Campbell Scientific product line preferred.
- Inside technical sales experience, preferred.
- Efficiency in using sales specific software (CRM) and enterprise resource planning (ERP) systems for sales and marketing data entry and search features, preferred.
Work Environment
Standard office setting with personal workstation, personal computer, and access to computer peripherals.
Physical Requirements
Sitting for extended periods. Standing, bending, and twisting consistent with normal business operations in an office setting. Use of desktop PC for extended periods during a standard workday.
Want to know more about Campbell Scientific, the culture, and more Use the following YouTube link: https://www.youtube.com/watchv=1hiH_2Mrkmo
Want to see what other opportunities there are to join our team Visit CampbellSci.com/open-positions
The above statements describe the general nature and level of work being performed in this job function. This is not intended to be an exhaustive list of all duties and indeed additional responsibilities may be assigned.
Campbell Scientific is an EQUAL OPPORTUNITY EMPLOYER. 
