Job Description
About Tripjack
TripJack: A Great Place to Work and the trusted tech platform for over 60K+ travel
agents across India!
We're proud to be Great Place to Work Certified workplace, reflecting the trust, pride, and
sense of belonging our people feel every day. This recognition reflects our commitment to a
culture where our teams grow, collaborate, and drive the future of travel technology, while
consistently delivering excellent service to our agent partners.
With over 35+ years of travel experience between the founders, TripJack has always prioritized
the needs of travel agent partners. TripJack's integrated platform offers content from 750+
airlines, 2 Mn+ Hotels including services across Corporate Travel, Travel assistance and
Insurance, Rail and Marine segments. With a superior tech platform, seamless agent pre- and
post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel
booking & management experience for our agent partners.
About The Role
We are seeking a dynamic Inside Sales Executive to manage and grow our international and domestic client base.
The ideal candidate will be responsible client relationship management, while ensuring exceptional customer service.
Key Responsibilities
Client Relationship Management:
Develop and maintain strong relationships with corporate and individual clients.
Understand client needs.
Operations & Coordination
Work closely with internal team.
Customer Support & Issue Resolution
Address customer queries and Provide prompt resolution to any concerns or disruptions.
Reporting & CRM Management
Maintain accurate records of client interactions, sales progress, and revenue generated.
Utilize CRM tools to track and analyze sales performance and client engagement.
Key Requirements
Experience: 2-4 years of inside sales experience, preferably in travel, tourism, airline ticketing, or hospitality.
