Inside Sales Executive

Key Responsibilities:

• Lead Engagement & Conversion:Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.
• Upsell & Cross-Sell: Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets
• Product Mastery : Develop deep knowledge of pedagogy, outcomes, and succes stories to deliver confident, consultative pitches.
• Pipeline Management: Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting
• Customer Experience: Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed
• Market Feedback Loop: Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys

Must-Have Qualifications

• Fluent English & Hindi; clear, engaging phone presence.
• 1–3 years experience in B2C inside sales, telesales, or customer success (EdTech or digital products preferred).
• Proven record of hitting monthly revenue / conversion targets.
• Comfortable with a 6-day work week (rolling saturday or sunday off, timing 10am -7 pm).
• Proficient with CRMs, spreadsheets, and virtual meeting tools.
• High empathy, consultative mindset, and strong objection-handling skills.
• Experience in the EdTech sector is a significant plus.