Inside Sales Executive

Simple2Call is a global leader in Customer Experience solutions with over 40 years of expertise. Certified with ISO 27001 and ISO 27701 by Bureau Veritas, the company prioritizes the highest standards of data security and privacy. Simple2Call delivers innovative and reliable solutions that empower businesses to enhance customer engagement, streamline operations, and achieve measurable results. By leveraging advanced technologies like AI-driven automation and analytics, Simple2Call helps organizations stay competitive in the rapidly evolving customer experience landscape. Headquartered in Navi Mumbai, the company is committed to delivering exceptional experiences and dependable solutions to its clients worldwide.

This is a full-time, on-site role based in Navi Mumbai for an Inside Sales Executive. The Inside Sales Executive will be responsible for identifying and generating leads, conducting outbound and inbound sales calls, maintaining excellent relationships with prospective and existing clients, and negotiating deals to close sales effectively. Daily tasks include understanding customers needs, promoting the company's portfolio of solutions, collaborating with cross-functional teams, and achieving business and sales targets. The role involves working in a dynamic and goal-oriented environment with career growth opportunities.

• Sales and negotiation skills, experience in lead generation, outbound sales, and business development
• Strong communication, interpersonal, and presentation skills
• Understanding of CRM tools and sales tracking software
• Ability to build and maintain client relationships
• Problem-solving, time management, and organizational skills
• Proficiency in analyzing customer needs and aligning them with appropriate solutions
• Prior experience in sales, customer service, or telecommunications is a plus
• Bachelor's degree in Business, Marketing, or a related field is preferred