Company Description: Siddhi Filter Media is a leading manufacturer of industrial filtration solutions serving more than 100 industries, including pharmaceuticals, chemicals, food & beverage, oil, cement, energy, and metals. The company offers a wide range of high-performance products, including Bag Filters, HEPA Filters, Air Filters, and Dust Collector Filters, designed for demanding liquid, gas, and solid separation applications. With ISO and GMP-certified facilities and modern manufacturing machinery, Siddhi Filter Media™ ensures consistent quality, regulatory compliance, and efficient production. A dedicated technical support team provides responsive assistance on product selection, troubleshooting, and application guidance, backed by reliable logistics for timely delivery. The organization is committed to innovation, continuous improvement, and building long-term partnerships through excellent quality and service.
Key Responsibilities
- Manage inbound and outbound customer enquiries through telephone, email, WhatsApp, LinkedIn, and other communication channels.
- Prepare techno-commercial quotations, negotiate with customers where applicable, and ensure timely follow-up until order closure.
- Coordinate with existing customers for repeat business while identifying opportunities to generate new sales.
- Generate new business opportunities through cold calling, lead generation, online research, and effective customer database management.
- Maintain accurate records of customers, quotations, follow-ups, sales activities, and opportunity pipelines.
- Build strong customer relationships by understanding customer requirements and recommending suitable industrial filtration products.
- Coordinate with the Sales, Production, Stores, Dispatch, and Accounts teams to ensure smooth order processing and timely delivery.
- Follow up on pending quotations, purchase orders, payments, and customer feedback to improve enquiry-to-order conversion.
- Support the field sales team by scheduling customer appointments, sharing technical information, and coordinating customer requirements.
- Conduct market research to identify potential customers, competitor activities, pricing trends, and new business opportunities across Mumbai, Maharashtra, and other assigned territories.
- Promote the company's complete range of filtration products and identify opportunities for cross-selling and upselling.
- Prepare and maintain daily, weekly, and monthly sales reports, quotation status reports, customer follow-up schedules, and MIS reports.
- Maintain and regularly update CRM/customer databases, ensuring that all customer interactions and follow-up activities are properly recorded.
- Coordinate with the Marketing team for lead generation campaigns, exhibitions, promotional activities, and other business development initiatives.
- Achieve assigned monthly sales targets, enquiry conversion targets, follow-up targets, and customer satisfaction goals.
- Ensure timely and professional communication with customers and maintain a positive company image at all times.
Skills & Qualifications
- Graduate in any discipline. Candidates with a background in Sales, Marketing, Commerce, or Engineering will be preferred.
- Excellent communication skills in English, Hindi, and Marathi.
- Strong negotiation, persuasion, and customer relationship management skills.
- Proficiency in MS Office (Excel, Word, Outlook) and internet applications.
- Experience in preparing quotations, conducting follow-ups, and handling B2B customer communication.
- Ability to work independently and effectively in a target-driven environment.
- Strong organizational, analytical, and time-management skills.
- Prior experience in Industrial Sales, Manufacturing, Engineering, HVAC, or Filtration will be an added advantage.
Why Join Siddhi Filter Media
- Attractive salary with performance-based incentives.
- Comprehensive product and sales training.
- Excellent career growth opportunities in B2B industrial sales.
- Professional, supportive, and growth-oriented work environment.
- Opportunity to work with leading Pharmaceutical, Engineering, and Manufacturing companies across India.
- Opportunity to develop strong expertise in industrial filtration products and B2B sales.
Join Us!
If you are passionate about sales, customer relationship management, and business development, we invite you to join Siddhi Filter Media and become a part of our growing team.
