Job Description

WE ARE HIRING – Inside Sales Executive/ COURSE COUNSELLOR

Join Our Growing Training & IT Education Team!

We are looking for 3–4 experienced Inside Sales Executive / Course Counsellor professionals who are confident in communication, customer handling, lead conversion, and counselling candidates for professional IT courses.

POSITION

Inside Sales Executive / Course Counsellor

VACANCIES

1 Position

EXPERIENCE

3–4 Years of Relevant Experience

Experience in Sales , customer handling, inside sales, education counselling, or lead conversion will be preferred.

KEY RESPONSIBILITIES

• Handle Inbound & Outbound Calls from students, working professionals, and prospective candidates.

• Make approximately 100 calls per day and effectively follow up with leads.

• Understand candidate requirements, career goals, and technical background.

• Explain our IT courses, training programs, certifications, curriculum, career benefits, and technical details clearly to candidates.

• Counsel and convince prospective candidates to enroll in suitable courses.

• Convert qualified leads into successful course enrollments.

• Maintain regular follow-ups with interested candidates.

• Handle candidate queries professionally and build trust throughout the counselling process.

• Maintain proper records of calls, follow-ups, lead status, and conversions.

• Achieve monthly lead conversion and enrollment targets.

REQUIRED SKILLS

Excellent verbal communication and interpersonal skills

Proven customer-handling skills

Confident in **Inbound & Outbound Calling**

Strong convincing and negotiation abilities

Ability to convert leads into course enrollments

Target-oriented and result-driven approach

Ability to understand and explain technical concepts in a simple manner

Good knowledge of **Microsoft Office 365 (O365)**

Good understanding of IT training & certification programs

Strong follow-up and relationship-building skills

Professional and positive attitude

WHAT WE ARE LOOKING FOR

The ideal candidate should be able to:

**LISTEN → UNDERSTAND → EXPLAIN → COUNSEL → CONVINCE → CONVERT**

You should be confident speaking with students and professionals, understanding their career requirements, explaining the right course/certification, handling objections, and **converting interested candidates into enrollments.**

SALARY & BONUS

Fixed Salary: 20,000 – 25,000 / Month

Performance Bonus: 20,000 – 25,000

Bonus depends on lead conversion and successful course enrollments.

Higher performance = Higher earning potential

WORKING HOURS

9:00 AM – 6:00 PM

HOLIDAYS

• Every Sunday

• Every 2nd Saturday

PREFERRED EXPERIENCE

Candidates with experience in: