Company Description
SCALETEC Mechatronics Pvt. Ltd., part of the internationally leading SCALE TEC Group, specializes in providing technology solutions for Laboratory, Research, and Manufacturing Industries. Based in Vadodara, the company designs and manufactures equipment and systems for weighing, measurement, and automation technologies, including load cells, force measurement, and torque analysis. With in-house R&D, design, and production facilities, SCALETEC operates from its main office in Vadodara, along with branch offices in Delhi, Hyderabad, Ahmedabad, Solan, and a network of distributors across India. SCALETEC represents exclusive products from ZEMIC for load cells and transducers, and AXIS from Poland for laboratory weighing and moisture analyzers.
Role Description
This is a full-time on-site role for an Inside Sales Coordinator, based in Vadodara. Key responsibilities include managing inside sales activities, providing excellent customer service, processing orders, and ensuring customer satisfaction through effective communication. The role involves supporting the sales team, liaising with customers, and managing sales documentation and communication efficiently.
Qualifications
- Proven experience in Inside Sales and Order Processing
- Strong Customer Service and Customer Satisfaction skills
- Excellent Communication skills and the ability to interact effectively with clients
- Proficiency in problem-solving and multitasking in a fast-paced environment
- Ability to handle CRM tools and other sales support systems
- Bachelor's degree in Business, Marketing, or a related field (preferred)
- Prior experience in the manufacturing, weighing, or automation industry is an advantage