Inside sales Associate (edtech)

Role Description The Inside Sales Associate (Edtech) will be responsible for managing inbound and outbound calls, engaging with prospective learners, and explaining edtech products and services to convert leads into successful enrollments. Daily activities include qualifying leads, following up on inquiries, maintaining accurate records in CRM systems, and coordinating with the sales and marketing teams to meet revenue targets. The role involves building strong relationships with learners and partners, addressing queries, and ensuring a positive experience throughout the sales cycle. This is a full-time, on-site role based in Bengaluru, requiring consistent in-office collaboration with the team and adherence to defined sales processes and performance metrics.

Qualifications

• Strong Inside Sales skills with the ability to handle high-volume outreach and close deals in an edtech environment.
• Customer Service and Customer Satisfaction skills to respond to inquiries, resolve concerns, and maintain positive learner relationships.
• Lead Generation capabilities, including prospecting, qualifying leads, and nurturing them through the sales funnel.
• Account Management skills to manage ongoing learner and partner accounts, support renewals, and encourage upselling or cross-selling.
• Excellent verbal and written communication skills, with the ability to present product offerings clearly and persuasively.
• Comfort working with CRM tools, spreadsheets, and basic reporting to track performance and pipeline activity.
• Ability to work in a target-driven environment, prioritize tasks, and collaborate with cross-functional teams.
• Bachelor's degree in any discipline; prior experience in edtech or inside sales is an advantage.