Infrastructure & Cloud Engineer

Role Overview

The Infrastructure & Cloud Engineer is responsible for managing and supporting Azure cloud infrastructure while providing strong operational support for on-premises Windows infrastructure. The role plays a key part in maintaining hybrid IT environments, ensuring system availability, security compliance, and operational excellence.

This position requires hands-on technical skills, proactive incident ownership, and close collaboration with security, network, and global IT teams.

Core Responsibilities

• Azure Infrastructure & Cloud Management (Primary)
• Administer Azure IaaS components including virtual machines, storage accounts, networking, and security configurations.
• Support Azure resource provisioning, monitoring, availability, and performance.
• Manage hybrid connectivity between on-prem infrastructure and Azure.
• Assist with Azure governance, access controls, and cost awareness.
• Support Azure identity integration (Azure AD / Entra ID with on-prem AD).
• Troubleshoot Azure-related incidents and coordinate with global cloud teams.
• On-Prem Infrastructure Support
  
  

Server & Active Directory Administration

• Administer Windows servers including patching, monitoring, services, and performance.
• Manage Active Directory users, groups, OUs, GPOs, and service accounts.
• Troubleshoot authentication, access, and domain-related issues.
• Conduct periodic access reviews and implement AD security best practices.
  
  

Endpoint & File Server Management

• Manage file servers, NTFS permissions, access control, and storage quotas.
• Support endpoint management tools (SCCM / client automation) for deployments and patching.
• Provide L2/L3 escalation support for infrastructure-related user issues.
  
  

Networking & Connectivity

• Troubleshoot LAN/WAN, VPN, Wi-Fi, and general connectivity issues.
• Coordinate with network teams on firewall, ISP, and routing-related incidents.
• Maintain infrastructure and network documentation.
• Security, Patch & Vulnerability Management
• Operate vulnerability scans using Qualys or similar tools across cloud and on-prem assets.
• Coordinate patch deployment, remediation, and configuration hardening.
• Track patch compliance and vulnerability remediation status.
• Support security posture reviews and audit readiness.
  
  

Documentation & Audits

• Maintain SOPs, system documentation, and architecture diagrams.
• Support internal and external audits with logs, reports, and evidence.
• Ensure compliance with corporate IT and security policies.
  
  

Required Experience & Skills

• 56 years of enterprise IT experience.
• Strong hands-on experience with Azure infrastructure and cloud operations.
• Solid knowledge of Windows Server, Active Directory, DNS, DHCP, GPOs.
• Experience with Qualys, SCCM, backup solutions, and PowerShell scripting.
• Good understanding of networking, security controls, and hybrid environments.
• Strong communication and documentation skills.
  
  

Qualifications

• Bachelor's degree in IT, Computer Science, or equivalent experience.
• Azure (AZ-series), Microsoft, or security certifications preferred.