Infra Managed Service Analyst

THE WORK: Infrastructure drives progress and innovation. You will perform independently and become a subject matter expert while actively participating and contributing in discussions. Your contributions will help provide effective solutions to work-related challenges. This role embraces a dynamic environment where your expertise will be valued and your growth encouraged. Join us to make a meaningful impact and grow your professional journey.

Manage and operate infrastructure and operations in alignment with service and experience level agreements.

Maintain reliable and secure information technology infrastructure to support organizational needs.

Identify opportunities to continually improve services and enhance operational effectiveness.

Collaborate with colleagues to ensure smooth and efficient infrastructure service delivery.

Monitor infrastructure performance and implement improvements to maintain high standards.

HERE'S WHAT YOU WILL NEED:

Expert proficiency in Infrastructure Service Incident Management.

A minimum of 1 of experience in relevant related skills.

Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

Advanced problem solving

Intermediate communication skills

Advanced analytical thinking

Intermediate process improvement

Beginner risk assessment