You'll provide functional support for IFS ERP, especially in Financials and HR modules, and collaborate with global IT and business teams to analyze requirements, resolve issues, and deliver solutions that drive operational excellence.
Responsibilities
- Support ERP and business systems across domains (CRM, HR/FIN, PLM, RPA, TMS, etc.)
- Monitor and manage support tickets via Service Desk+
- Collaborate with global IT and business teams to analyze requirements and deliver solutions
- Participate in testing, documentation, and end-user training
- Drive process improvements and contribute to major incident management efforts
Qualifications
- 5+ years of experience with IFS Applications as a Functional Support Consultant or Business Analyst
- Strong understanding of IFS Financials module
- Experience with IFS HR module is a plus
- Knowledge of financial processes in a multinational manufacturing environment
- Familiarity with financial regulations and reporting standards
- Proficiency in Microsoft Office Suite
- Strong communication skills in English
- Quick learner with analytical and evaluative abilities
- High initiative and self-motivation in learning new technologies
- Excellent problem-solving, planning, and organizational skills
- Ability to thrive in high-pressure environments
- Able to work in Rotational shifts with overlap to US CST hours (7 AM 5 PM CST) including night shift, weekends and public holidays when scheduled.
Preferred Skills
- Experience with other ERP systems like Epicor, QAD, Sage
- Familiarity with Azure DevOps or JIRA
- Team-oriented and collaborative mindset
- Customer-focused with attention to detail
