Industrial/Organizational Psychologist

Job Title: Onboarding Specialist (Doctors & Therapists)

Company: MantraCare

Location: Paschim Vihar West, New Delhi

Department: Operations / Provider Onboarding

Qualification: Graduate/Postgraduate in Industrial/Organisational Psychology

Salary: 25K-35K per month

About MantraCare

MantraCare is a global digital healthcare and wellness platform offering AI-powered therapy, chronic disease management, and employee wellness solutions to individuals, employers, and insurers across 40+ countries. Our mission is to make healthcare accessible, affordable, and technology-driven.

Job Summary

We are looking for an Onboarding Specialist to manage the end-to-end onboarding of doctors, therapists, and healthcare providers on the platform. The role involves coordinating with professionals, ensuring smooth registration, and delivering a seamless onboarding experience. Candidates with a background in Psychology are highly preferred due to the nature of therapist onboarding.

Key Responsibilities

• Handle end-to-end onboarding of doctors, therapists, and wellness providers

• Guide candidates through the registration and verification process

• Coordinate with internal teams for profile approval and activation

• Conduct onboarding calls and training sessions

• Ensure all documents and credentials are verified accurately

• Maintain and update onboarding records and databases

• Provide support and resolve queries of providers

• Follow up with candidates to ensure timely onboarding completion

Required Skills

• Strong communication and coordination skills

• Good organizational and follow-up abilities

• Ability to manage multiple candidates simultaneously

• Basic understanding of healthcare and mental health roles

• Comfortable using CRM/tools and digital platforms

Qualifications

• Graduate/Postgraduate in Industrial/Organisational Psychology

Experience

• 1–3 years of experience healthcare or wellness industry

• Candidates with experience in psychology, counseling, or mental health roles are preferred

Key Performance Indicators (KPIs)

• Number of providers successfully onboarded

• Turnaround time for onboarding

• Accuracy of documentation and verification

• Provider satisfaction and onboarding experience

Apply: Send your resume to [Confidential Information] or WhatsApp at +919718766991

Regards,

Rushali Khanal

HR Recruiter