Job Title: Industrial Experience Architect
Location: New Delhi
Job Type: Full-time
Experience Level: 8 to 10 years
About Us:
Started in 1969 with a vision to redefine architecture and planning in India, CPKA is one of the most revered architectural firms in the country. A multidisciplinary Architectural firm based in New Delhi, India, we have a portfolio of 1000+ projects, 200 + employees and have worked with clients from more than 30 countries in last 50 years of practice. Our firm is ranked amongst the Top 100 architecture firms in the world and Top 5 in Asia. We value creativity, attention to detail, and a passion for transforming spaces into beautiful, functional environments.
About the Role:
As an Industrial Experience Architect, you will be responsible for designing seamless, effective, and innovative experiences across industrial systems, interfaces, and physical/digital touchpoints. You will collaborate with cross-functional teams to shape how operators, engineers, and technicians interact with complex systems, ensuring safety, usability, and efficiency.
Key Responsibilities:
- Design user-centered experiences for industrial environments (factories, plants, control rooms, etc.).
- Develop user journeys, service blueprints, and system interaction models.
- Collaborate with UX/UI designers, systems engineers, and operational staff.
- Conduct ethnographic research, field observations, and stakeholder interviews.
- Create wireframes, prototypes, and design documentation for digital and physical interfaces.
- Ensure alignment with ergonomic standards, industry regulations, and safety protocols.
- Drive the integration of human factors engineering into system design.
- Evaluate and improve legacy system interfaces for enhanced usability and performance.
- Advocate for user-centric design in highly technical or constrained environments.
- Present design concepts and findings to stakeholders and executive leadership.
Requirements:
Education & Experience:
- Bachelor's or Master's in Industrial Design, Human Factors, Architecture, HCI, Systems Engineering, or related field.
- 5+ years of experience in experience design or architecture within an industrial or complex systems setting.
- Proven experience with digital transformation projects in manufacturing, energy, transportation, or similar sectors.
Skills & Tools:
- Proficiency in design tools (Figma, Sketch, Adobe XD, or CAD software).
- Strong understanding of human-machine interaction and user-centered design principles.
- Familiarity with industrial systems (e.g., SCADA, PLC, MES) and IoT.
- Experience conducting user research and usability testing in operational environments.
- Excellent communication and stakeholder management skills.
Preferred Qualifications:
- Knowledge of lean manufacturing, Six Sigma, or similar methodologies.
- Experience with augmented reality (AR), virtual reality (VR), or digital twin technologies.
- Certification in Human Factors, UX, or Ergonomics is a plus.
