IND IT Sr. Specialist - Information Security

Job Title- IAM Operations

Position type- Full Time

Work Location- Bangalore/Delhi NCR

Working style- Hybrid

People Manager role: No

Required education and certifications critical for the role-

Any Graduate or Post-Graduate (full time)

Required years of experience - Minimum 3-7 years of IT experience.

AON IS IN THE BUSINESS OF BETTER DECISIONS

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.

JOB RESPONSIBILITIES:

• Processing day-to-day provisioning requests related to Access on various infrastructure resources, within established SLA. Some of the technologies supported are: Windows, Active Directory, Unix, Lotus Notes, Exchange, standalone applications, etc.
• Troubleshoot and resolve operational Incidents. Coordinate with End-Users if any further clarity is required.
• Ensure the established Operational SLAs are achieved and Customer Excellence is consistently demonstrated.
• Accept on-call responsibilities as and when required on rotation basis.
• Responsible for ensuring compliance with security policy across platforms such as Windows, UNIX, Exchange, standalone applications and other related areas.
• Flexible with night-shifts, on-call responsibilities on a rotational basis.
• Ability to handle sensitive data and maintain professionalism
• Attend to urgent and priority issues as per business requirements.
• Be a team-player and do load-sharing in-line with the established practices and in coordination with the Queue Managers.
• Be 100% compliant with all operational Tasks as per company Compliance policies and global regulations.
• Proactive escalation of issues to manager.

SKILLS/COMPETENCIES REQUIRED:

• 4-10 years of relevant corporate experience on Identity and Access Operations, data security, business analyst, and/or security administration.
• A Minimum of Graduation/Bachelor's degree or equivalent, in Information Security or related field.
• Sound knowledge and hands-on experience on UNIX, Windows/Active Directory Security Group creation and modification of Group memberships.
• Sound knowledge of NTFS Folder permissions and its associated Risks related to Inheritance and restricted permission.
• Hands-on knowledge on ITIL and ServiceNow (SNOW) tool for Request/Incident Management activities and Metrix reporting.
• Sound knowledge of Powershell, Scripting, Bulk processing of Security Groups and associate Folder Permissions.
• Basic understanding of Citrix environment and Remote access administration.
• MS Office Tools (Excel, Powerpoint, Word, etc).

HOW WE SUPPORT OUR COLLEAGUES

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.

Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!

Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued.

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