IND Consultant I - Invoicing Renewal Process

Job Title-IND Consultant I - Business Service Support

ARL-7.1

Solution Line-Commercial Risk

Position type-Full Time

Work Location-Bangalore, Whitefield

Working style-Hybrid

Cab Facility-Yes

Shift Time -NA shift - Canada

People Manager role:No

Required education and certifications critical for the role- Graduation or Post Graduation

Required years of experience -5-7 years of relevant NA Insurance experience

AON IS IN THE BUSINESS OF BETTER DECISIONS

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are committed in our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.

General description of role:

You will be a part of Aon's Commercial Risk Practice team, working as a key member of the team with the Account Executive (AE) and local Canadian Associate Account Executive (AAE). The role requires excellent interpersonal skills, strong attention to detail, and deep understanding of insurance procedures, including Aon's Client Service Standards.

Job responsibilities:

The Colleague provides high quality account support for clients, being an integral member of the Account Service Team and sharing their expertise by:

• Liaising with Client team (broker, AE, and AAE) to fully understand the client's business and insurance requirements
• Contribute to the identification, collection, organization and storage of pertinent client documentation and correspondence in appropriate client files based on Aon Client Service Standard
• Completing service requests
• Creating client proposals
• Assisting with the client invoice process, including tax allocation and premium collection follow-up
• Participate in the client renewal process, collaborating with all members of the client team on marketing requirements, deadlines and deliverables
• Coordinating client information with the account service team to assist with the renewal process, new business, project extensions, and mid-term changes
• Contribute to the formulation of the service plan, reports and any other client documents, etc., as required
• Provide ongoing support with administrative tasks as requested
• Take ownership of problems and their resolution, seeking assistance where necessary

Skills/competencies required:

Our ideal candidate brings 5+ years of commercial risk experience. They have excellent communication and relationship-building skills with a broad range of audiences.

• Strong business communication skills (email and conference calls) and fluent with English language
• Should be flexible, keen on taking initiatives, accountable, and have a collaborative approach with fellow colleagues
• Meticulous attention to detail, refined organizational skills and the ability to multi-task
• Consistent track record of prioritizing tasks under ambitious timelines
• Ability to work collaboratively as a key member of a team and independently with minimum supervision
• Must have strong digital literacy and be proficient with the Microsoft Office suite of products
• Demonstrated ability to learn quickly, including both self-directed learning and in-role training.
• Well-developed project management skills, demonstrating ability to manage multiple tasks at various stages of completion
• Should be well versed with basic tool functionalities for creating, editing, and formatting presentations

How we support our colleagues

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.

Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!

Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant, and more valued.

Commitment to sustainability

Aon is dedicated to integrating sustainability into our core business practices. We strive to minimize our environmental impact through innovative solutions and responsible stewardship, ensuring a sustainable future for our clients and communities.

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