IND Analyst I Health - Broking

GENERAL DESCRIPTION OF ROLE:
Assist consultants and other stakeholders for US Health and Benefits domain, delivering RFP/Renewal reports to the Clients. Working on the internal client database tool to update policy information related to US health and benefit plans. Providing clients with market insights and a measure of how their benefit programs compare to the competition. Delivering reports based on various parameters i.e., premium, claims & Loss ratios.
The process involves analysis of healthcare products information provided by vendors & onshore consultants pertaining to premium, claims, plan attributes.

JOB RESPONSIBILITIES:

.Provide high-quality administrative support to both internal and external clients.
.Operate as part of a team under the supervision of Senior Analysts or Managers.
.Execute projects in line with SLAs, ensuring timely delivery and high-quality standards.
.Review plan and proposal documents to create plan designs in the Greater Insight System.
.Ensure accurate and timely service delivery and maintain defined productivity levels.
.Resolve issues and queries, document actions, and follow up as needed.
.Identify and support operational improvements.
.Collaborate with peers to understand methodologies and adhere to established processes.
.Enhance technical skills and effectiveness through ongoing training and education.
.Bridge communication between onshore consultants and insurance vendors.
.Manage client and shared mailboxes efficiently.

Skills and Competencies

.Basic knowledge of MS Excel, including text, math, statistical, and logical functions (e.g., LEFT, LEN, SUM, PRODUCT, AVERAGE, COUNT, IF, OR, and lookups).
.Proficiency in creating, editing, and formatting presentations (PowerPoint).
.Strong business communication skills-both written and verbal-in English.
.Ability to communicate ideas clearly and confidently.
.Flexible, proactive, and accountable with a collaborative mindset.
.Analytical and problem-solving skills self-driven with an aptitude for learning.
.Knowledge of VBA macros and stakeholder management is a plus.