IN_Senior Associate_Emerging Tech AI_ Citizen Services_ Advisory_ Bangalore

Job Title: Senior Associate – Government Digital Transformation

Line of Service: Advisory

Industry/Sector: GPS X-Sector

Specialism: Operations

Management Level: Senior Associate

Job Description & Summary:

At PwC, our purpose is to build trust in society and solve important problems. Our global network of firms, operating in 157 countries, is committed to delivering excellence in Assurance, Advisory, and Tax services. Within Advisory, PwC has a dedicated team focused on government transformation through digital inclusion. We are seeking a motivated and proactive Senior Associate to help deliver impactful projects with government clients, driving change and enhancing public sector service delivery through AI-driven initiatives.

Why PwC

Joining PwC means being part of a vibrant community of solvers who create distinctive outcomes for clients and communities. Powered by technology and innovation, we offer a purpose-led and values-driven work environment that fosters personal and professional growth. We reward contributions, support wellbeing, and offer inclusive benefits, flexible programs, and mentorship to help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences.

At PwC, we are committed to diversity and inclusion, offering equal employment opportunities regardless of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity, or any other status protected by law.

Responsibilities:

• Stakeholder Management: Act as the primary point of contact for stakeholders in AI-driven initiatives, ensuring effective communication and collaboration.
• Business Analysis: Conduct thorough requirements gathering, business analysis, and process reengineering to leverage AI technologies to address government challenges and improve service delivery.
• Feasibility Analysis: Perform feasibility analysis for AI use cases, evaluating their potential impact and viability within government projects.
• Progress Monitoring: Oversee AI initiatives, manage risks, and ensure that project milestones are achieved in a timely manner.
• Report Preparation: Prepare concept notes, detailed reports, and presentations to communicate findings and recommendations effectively to stakeholders.
• Advisory Support: Provide guidance on AI adoption, policy frameworks, and the integration of AI technologies in public sector operations and services.
• Collaboration and Upskilling: Collaborate with internal teams and external stakeholders to drive successful AI adoption, focusing on capacity building and upskilling government personnel.

Mandatory Skills:

• Experience: Proven experience in requirements gathering, business analysis, business process reengineering, stakeholder management, and project management.
• Communication Skills: Strong written and verbal communication skills, with the ability to explain complex AI concepts to non-technical stakeholders.
• Analytical Skills: Strong analytical skills to identify key issues, evaluate alternatives, and recommend AI-driven solutions.
• AI Feasibility: Experience performing feasibility analysis for AI use cases and their implementation in the public sector.
• AI Knowledge: Knowledge of AI initiatives at the national level, emerging AI trends, and their applicability to public sector projects.

Preferred Skills:

• Public Sector Experience: Experience in AI/ML projects within the public sector or government digital transformation initiatives.
• AI Tools: Exposure to AI/ML tools and technologies is an added advantage.
• Language Skills: Fluency in Kannada is preferred but not mandatory.

Years of Experience Required:

• 6 to 10 years of experience in relevant roles.

Education Qualification:

• Required:B.E. / B.Tech. or MBA.

Certifications:

• Certifications related to AI, Business Analysis, or Project Management are a plus but not mandatory.

Optional Skills:

• Business Process Improvement, Digital Strategy, Cloud Computing, Data Analytics, Artificial Intelligence, Stakeholder Engagement, Project Management, Communication, Digital Transformation, and more.

Travel Requirements:

• Not Specified.

Available for Work Visa Sponsorship

• No.

Government Clearance Required

• No.