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Bosch India

IN_RBAI_Senior Engineer/Asst. Manager_Complaint Management_IN

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  • Posted 6 days ago
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Job Description

Job Description

  • Responsible for quality assurance of purchased raw materials of mechanical parts i.e. die casting parts / Sheet Metal and its production process.
  • Identify, Plan and driving the quality improvement projects to address the chronic and critical quality issues of raw materials based on the inputs from the stakeholders
  • Plan, execute, oversee the inspection of raw materials to verify conformance with specifications and deliverables.
  • Investigate product complaints, identify root cause, and reported quality issues within the CFT team (e.g. internal, supplier, customer, and warranty) and instigate permanent corrective actions.
  • Act as a key contact for Global & Regional vendors and purchasing functions by coordinating for Vendor management processes and Supplier Quality strategy initiatives to improve the quality levels of purchased parts.
  • Enabling safe launch inspection process for new parts for incident free launches.
  • Documentation of defect analysis with 8D report on TRC and MRC for closure.
  • Use problem logs to identify and report the recurring issues to ensure the closure accordance to the company guidelines.
  • Monitoring the KPIs related to complaint management, inspection, and define measures to achieve the KPIs.
  • Active Participation in the Process FMEA's, Process audit and Supplier Assessment.
  • Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis
  • Work with internal & external stakeholders to resolve and prevent the quality issues.

Qualifications

B.E in Engineering in Mechanical / Automotive / Mechatronics or relevant


Additional Information

  • Experience in manufacturing process of mechanical parts - Aluminum Die casting (ADC), Stamped drawn parts (SDP), Injection molding, Dies & Tools.
  • Good knowledge and experience in Problem solving tools (8D, A3PSS, Shainin etc..).
  • Demonstrated knowledge of implementing best practices on defect management processes and ability to drive quality initiatives within the supply chain.
  • Strong problem-solving and decision-making abilities, with a focus on driving results.
  • Knowledge and hands on experience on SAP, QMS, PPAP and IATF
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to manage multiple tasks, priorities, and projects simultaneously in a fast-paced environment.
  • Assertiveness & responding with Logical thinking & Analytical thinking

More Info

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About Company

Job ID: 145087779