IN_Director - Account Farming and Delivery Excellence-Data Analytics Advisory – Bangalore

Line of Service: Advisory 

Specialism: Data, Analytics & AI

Management Level: Director

Job Description & Summary 

At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals.

In business intelligence at PwC, you will focus on leveraging data and analytics to provide strategic insights and drive informed decision-making for clients. You will develop and implement innovative solutions to optimise business performance and enhance competitive advantage.

Why PWC 

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. 

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. 

Job Description & Summary: 

A career within Data and Analytics services will enable you to help organizations unlock enterprise insights and drive significant business outcomes through advanced data analytics. Our focus encompasses a range of organizational technology capabilities, including business intelligence, data management, and data assurance. Our mission is to empower clients to foster innovation, drive growth, and navigate change amidst evolving customer needs and technological landscapes. By blending human insight with machine capability, we leverage data to enhance decision-making, manage risk effectively, and secure a competitive advantage for our clients.

Responsibilities:

Strategic Account Management

• Drive account farming initiatives to expand services and deepen relationships within existing client accounts.
• Cultivate an understanding of client business needs to identify further opportunities for value-added services.
• Develop tailored strategies for each client that align with their long-term goals, ensuring that our solutions deliver ongoing value.

Delivery Ownership And Excellence

• Oversee the end-to-end delivery of data analytics projects, ensuring alignment with client expectations and organizational standards of excellence.
• Establish delivery methodologies that ensure consistent, high-quality outcomes, driving efficiency and innovation in service delivery.
• Facilitate regular client check-ins and feedback sessions to proactively address concerns and adapt service offerings based on evolving needs.

Client Relationship Management

• Maintain and enhance strong relationships with key stakeholders within existing client accounts to ensure satisfaction and loyalty.
• Proactively identify areas for improvement and opportunities to drive additional business within the client portfolio.
• Act as the primary point of contact for clients, ensuring seamless communication and a high level of service throughout the engagement lifecycle.

Cross-Functional Collaboration

• Work closely with project teams, data scientists, and analysts to ensure effective execution of delivery plans and adherence to timelines.
• Collaborate with other departments (Sales, Marketing, Product, etc.) to align account strategies and discuss potential upselling or cross-selling opportunities.
• Contribute insights from client interactions to inform service development and operational improvements.

Mandatory Skill Sets:

• Expertise in Account Management
• Strong Client Relationship Management

Preferred Skill Sets:  

• Experience in Data Analytics
• Understanding of the GCC landscape

Years Of Experience Required: 12-16

Education Qualification: B.Tech / M.Tech / MBA / MCA

Degrees/Field of Study required: Bachelor of Technology, Master of Business Administration 

Required Skills: Account Management

Optional Skills: Data Analytics