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Moengage

Implementation Manager

Early Applicant
  • Posted 27 days ago
  • Be among the first 10 applicants
Fresher

Internet/E-commerce

Job Description

About MoEngage

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino's, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.

arms marketers and product owners with insights into customer behavior. Brands can leverageto orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels., the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage's helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.

For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

About the role:

  • Own and Manage the client integration and onboarding process
  • Guide client tech team through the integration process
  • Plan and consult client marketing team on use cases and solutioning
  • Coordinate between internal cross-functional teams
  • Ensure continuity between Sales and Customer Success
  • Reduce Time to Revenue Recognition and provide customers with a fast and effective on-boarding experience

Key Responsibilities:

  • Project Management skills with an organized approach
  • Documentation of Integration Processes and Best Practices
  • Good technical knowledge to help clients make appropriate customizations
  • Experience and understanding of Rest APIs
  • Experience in working on integrations with Android/iOS/other app platforms
  • Exposure to Mobile App Technologies is a plus
  • Experience in Front End Web Development is a plus
  • Experience in CRM, marketing automation platforms is a plus
  • Experience in JIRA, Zendesk or similar ticketing tools is a plus
  • Exposure to Analytics tools like GA, GTM etc. nice to have
  • Awareness on Information Security concepts and Best Practices

Perks

  • Work at Scale and challenge yourself
  • Work with a smart team which grew up in the Mobile First world
  • Work on an award winning product, tech and scale
  • We have you sorted with our coolest tech and softwares- Gainsight
  • Our learning program - Xcelerator to power your learning goals
  • CSM Leaders like nowhere else and the coolest team you can imagine

Date Posted: 13/06/2025

Job ID: 118280891

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About Company

MoEngage is a customer engagement platform, headquartered in San Francisco, California, United States with offices in Bengaluru, Jakarta, London, and Berlin, founded in 2014. MoEngage launched a product called NATIV in March 2016 to "help create personalized in-app experiences in minutes".[3] MoEngage also launched Smart Triggers, a mechanism for delivering one-to-one personalized push notifications.

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