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Zenoti

Implementation Consultant

Zenoti
Hyderabad
4-8 Years
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  • Posted 12 days ago
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Job Description

  • Consult, solution and configure Zenoti to meet customer s business processes
  • Solution, design and setup proof of concepts and configure functionality for our existing customers ensuring successful adoption of new and existing product features.
  • Identify any risks based on current product capabilities, and define and drive mitigation plans as part of customer engagement.
  • Address customer issues and concerns in a timely fashion to ensure customer satisfaction
  • Stay up-to-date with product knowledge, business flow, sales and delivery process and market dynamics.
  • Maintain complete documentation and follow organizational processes to ensure the successful adoption of Zenoti products.
  • Ensure the adherence to SLAs, and key metrics according to the organization s goals and objectives
  • Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.

More Info

Job Type:
Permanent Job
Industry:
Software
Role:
Customer Support Engineer/Technician
Function:
IT- Hardware/Telecom/Technical Staff/Support
Employment Type:
Full time

About Company

Zenoti

ZenotiZenoti (formerly ManageMySpa) offers a web-based software for service industries such as spas, salons, medical spas, cosmetology clinics, fitness centers, slimming centers etc. with capabilities including point of sale (billing), appointment book, inventory, employee management, marketing, customer loyalty and reporting. The software supports cross-platform devices. The plans offered by the startup ranges from US$100 to US$500 a month, the higher end being for the multi-locational enterprises. Currently has 7k+ spas around the globe using its solution. Clients in India include Kaya Skin, Enrich Salons, O2 Spas and Blush Clinics. Also has offices in Seattle, Dubai, Manila, KL, Jakarta and Melbourne.

Job ID: 129358301

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Last Updated: 11-06-2026 06:18:25 AM
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