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AM InfoWeb

Immediate Experience Hiring and Joining For International voice @Pune

AM InfoWeb
Pune
1-3 Years
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Job Description

Role & responsibilities

  • Handle inbound and outbound calls to medical facilities, doctors offices, and other healthcare providers to retrieve medical records.
  • Navigate through medical records systems efficiently to locate and retrieve requested information.
  • Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements.
  • Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner.
  • Document all interactions and maintain detailed records of medical records retrieval activities.
  • Collaborate with internal teams to ensure the timely delivery of medical records to clients.

Preferred candidate profile

  • Excellent communication skills in English, both verbal and written.
  • Strong interpersonal skills and the ability to build rapport with clients.
  • Basic knowledge of medical terminology is preferred but not mandatory.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

More Info

Job Type:
Permanent Job
Industry:
Consulting
Role:
Trainee/Management Trainee
Function:
Customer Service/Call Centre/BPO
Employment Type:
Full time
Open to candidates from:
Indian

About Company

AM InfoWeb

AMI has been a trusted Business Process Management and Business Process Automation Partner, for 16 years, with state-of-the-art offices in the United States and India. Our expertise lies in the Healthcare, Insurance, and Legal domains. AMI is SOC 2 Type 2 accredited, ISO 27001 certified, and HIPAA compliant. Our dedication to data security and safeguarding critical business operations is unwavering, giving our clients peace of mind. We deliver tailored services with excellence by leveraging domain expertise, right sourcing led reduced costs, automation led productivity improvements and insights led process re-engineering.

At AMI, our utmost priority is understanding the distinct staffing and operational challenges of our clients. We commit to deeply comprehending their unique requirements and the specific scope of work. We provide our clients with outsourcing solutions, BpaaS solutions, or assistance with establishing a co-managed operations unit within our high-tech facilities in India. From meticulously managing the initial hiring process to flawlessly executing daily operational tasks, our objective is to be the one-stop solution, tailored to your business goals.

Job ID: 113100817

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Last Updated: 12-11-2025 07:11:32 AM
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