Immediate Customer Service - Tele sales - Voice & Blended

Role Responsibilities:

1. Respond to customer queries via calls and chat
2. Record interaction details accurately
3. Handle both inbound and outbound calls effectively
4. Identify customer needs and offer appropriate solutions

Key Deliverables:

1. Ensure service quality across communication channels
2. Maintain updated and organized interaction logs
3. Support call flow targets with timely handling
4. Achieve customer satisfaction through clear communication