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Ienergizer Gurgaon is hiring Team Leader Operations For Travel Process

3-8 Years

This job is no longer accepting applications

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  • Posted 5 months ago
  • Over 50 applicants

Job Description

Greeting from Ienergizer...!

Looking for immediate joiner

  • Candidate must have experience in travel process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably.
  • Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations.
  • Excellent communication skills in English.
  • Minimum 2 years experience in travel process, at least 1 year as TL
  • Salary upto 6 LPA

More Info

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Open to candidates from:
Indian

About Company

iEnergizer is a leading Business Process Outsourcing provider (“BPO”) of customer management solutions dedicated to delivering performance while actively supporting and advocating our client’s brand. iEnergizer helps our Partners acquire, support, retain, and grow their markets by providing complete life-cycle customer support services. From sales to customer care, technical support and back-office services, iEnergizer provides client-centric solutions to a partner base that includes a number of Fortune 500 companies operating within different industry verticals including: Healthcare Payers and Providers, Banking, Financial Services, Insurance, Gaming, Publishing and Legal.

We don’t consider ourselves simply an outsourcing provider. We are a trusted partner who acts as an extension of our clients' operations. iEnergizer provides our clients with high-quality service, while lowering operating costs in an innovative atmosphere that focuses on an exemplary customer experience, combined with continuous improvements in key business impacts. Being a mid-sized company enables us to offer clients the best of both worlds—the resources to provide a scalable environment, combined with an infrastructure that allows us to remain nimble and customer-focused.

Job ID: 119808149