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About Role:
We're disrupting IELTS education in India and have gained the trust of more than 1,000 delighted students in a very short period of time. We are looking to expand our team of IELTS educators to provide IELTS education to thousands more and help them achieve their dreams of studying abroad.
The charter for this role will include:
Assess customers needs and provide assistance and information on product features
Ensure high levels of customer satisfaction through excellent sales service
Answer customer queries
Process POS (point of sale) purchases
Go the extra mile to drive sales
Follow and achieve the department's sales goals on a monthly, quarterly and yearly basis
Remain knowledgeable on products offered and discuss available options
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers.
Ideal Persona:
Taught IELTS for at least 6 months or Fresh Graduate who have written IELTS exam
Basic understanding of sales principles and customer service practices
Proficiency in communication and interpersonal skills
A friendly and energetic personality with customer service focus
Track record of over-achieving sales quota
Hands-on experience with POS transactions
Graduate Degree in any discipline preferably BA/MA in English
Perquisite for this role will include:
4 hours of online demo sessions; 6 days a week. ( 5:00PM 10:00PM, or 6:00PM 11:00
PM)
Interact with students, get them enrolled & start their IELTS journey
Job ID: 141053387