Icertis CLM Administrator

Requirements

6 to 8 years of relevant experience, including at least 3 to 5 years in Icertis CLM implementation or administration

Deep knowledge of CLM best practices and contract lifecycle processes

Hands on experience configuring Icertis: workflows, templates, clause libraries, conditions

Understanding of Salesforce configurations and integration with CLM systems

Familiarity with buy side and sell side contract processes and legal contracting workflows

Ability to investigate and resolve technical issues, coordinate across teams and vendors

Strong communication skills and stakeholder management

Experience with SDLC: requirement gathering, testing, training, change management

Icertis certification (Administrator or Practitioner) is preferred

Exposure to other CLM tools (e.g. Apttus, Conga, DocuSign CLM) is a plus

Bachelor's degree in Law, Business, Technology, or related field

Responsibilities

Administer and configure daily operations in the Icertis CLM platform

Collaborate with Sales, Procurement, Legal teams to gather requirements, propose enhancements, and support processes

Manage configuration of templates, clause sets, workflows, and approvals

Oversee and troubleshoot integrations between Icertis and Salesforce

Coordinate with Icertis consultants, vendor teams, internal developers for issue resolution and feature delivery

Support UAT, change management, training for new releases

Maintain and update documentation for configurations, workflows, integrations

Provide guidance and training to internal users on CLM functionality

Contribute to continuous improvement, automation ideas, process optimization

Job Details

Location: Remote, India

Type: 1 year contract

Interview process

Screening / HR round

Technical round (CLM / integration)

Manager round

Final / stakeholder round