Role: Hyland - Brainware Intelligent Data Capture Application Platform support analyst
Experience: 4+ years
Location: Noida/Chennai/Hyderabad
Notice period: Immediate to 30 days
Key Responsibilities:
- Provide day-to-day support for the Hyland Brainware Intelligent Data Capture platform.
- Troubleshoot and resolve issues related to document capture, data extraction, and validation workflows.
- Maintain and optimize integration with SAP and other enterprise applications using APIs.
- Collaborate with business teams to ensure accurate data processing for Accounts Payable Shared Services.
- Monitor system performance and implement improvements for stability and efficiency.
- Document processes, configurations, and troubleshooting steps for knowledge sharing.
- Participate in change management and ensure compliance with IT standards.
Required Skills & Experience:
- Expertise in Hyland Brainware Intelligent Data Capture platform.
- Strong knowledge of data extraction, classification, and validation techniques.
- Experience with API integration and troubleshooting, especially with SAP systems.
- Solid understanding of functional processes in Accounts Payable Shared Services.
- Excellent problem-solving and communication skills.
- Ability to work in a support and maintenance role for enterprise applications.