Hyderabad wfo Voice process(U.G / Grad)@7065126218

sana @ 5days@ HYDERABAD @7065126218

Customer support executive

3.75LPA

Interview HR Round Ops

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Key Responsibilities:

Customer Assistance: Respond to customer inquiries, resolve issues, and provide outstanding service through various communication channels, including phone, email, and chat.

Order Management: Efficiently manage customer orders, track shipments, and ensure on-time delivery.

Product Knowledge: Stay up-to-date with International Amazon product offerings and provide information to customers regarding products, services, and promotions.

Problem Solving: Investigate and resolve customer concerns or complaints, demonstrating empathy and professionalism in every interaction.

Required Skills:

Excellent Communication: Proficient in English with strong verbal and written communication skills.

Customer-Centric Approach: A passion for helping people and the ability to empathize with customers needs.

Problem-Solving Skills: The ability to think critically, analyze situations, and find effective solutions.

Adaptability: Willingness to learn, adapt to new processes, and embrace change.

Qualifications

High school diploma or equivalent./Graduate with minimum 06 months to More and above Experience on papers required.

Perks and Benefits:

Competitive compensation.

Work from the comfort of your own home.

Extensive training and support.

Application Process:

Interested candidates should submit their resume and a cover letter detailing their relevant experience on the below mention details.

Sana @ 7065126218

Miss Kaur @7068408796

Shariq @9250383253

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No Fees No Charges

Saturday Sunday Fixed

Fixed Day shift