About the Role
We are seeking a detail-oriented and proactive HR Operations Specialist to support and streamline our end-to-end HR processes. This role ensures smooth onboarding, compliance, documentation, HR systems management, and employee lifecycle operations. You will work closely with Recruitment, Finance, and Leadership teams to ensure a seamless employee experience across global locations.
Key Responsibilities
1. Employee Lifecycle Management
- Manage onboarding, documentation, background verification, and new-joiner formalities.
- Maintain and update employee records in HRMS with 100% accuracy.
- Handle probation confirmations, internal movements, role changes, and offboarding processes.
- Coordinate exit interviews and prepare full & final settlement inputs.
2. HR Operations & Compliance
- Manage HR documentation including offer letters, appointment letters, NDAs, and policy acknowledgments.
- Maintain compliance with labour laws, statutory requirements, and internal policies.
- Support audits (internal/external), ensuring HR records and processes are audit-ready.
- Ensure compliance across India, UAE, and other global GCC locations.
3. Payroll Coordination
- Work with Finance on monthly payroll, attendance, leaves, and reimbursement data.
- Validate payroll inputs and ensure timely, accurate submissions.
- Track employee benefits, allowances, and statutory deductions.
4. HR Systems (HRMS) & Process Improvements
- Manage HRMS workflows, employee data, and system updates.
- Identify gaps in HR processes and recommend automation or improvements.
- Support implementation of new HR tools, systems, and dashboards.
5. Employee Support & Engagement
- Act as the first point of contact for employee HR queries.
- Manage employee engagement activities, recognition programs, and communication.
- Assist HRBP teams in surveys, feedback analysis, and culture-building initiatives.
6. Reporting & Analytics
- Prepare weekly and monthly HR dashboardsattendance, headcount, attrition, HR metrics.
- Present insights for process optimization and policy updates.
Required Skills & Qualifications
- Bachelor's degree in HR, Business Administration, or related field.
- 36 years of experience in HR operations, HR coordination, or HR generalist roles.
- Strong understanding of HR processes, compliance, and documentation.
- Experience with HRMS tools (Darwinbox, Keka, Zoho People, SAP SuccessFactors, etc.).
- Excellent communication, problem-solving, and stakeholder management skills.
- High attention to detail, confidentiality, and ownership.
- Experience working in IT/tech, staffing, or GCC environments is an advantage.
