Human Resources Operations Specialist

ABOUT WISEMONK:

Wisemonk is India's leading Employer of Record (EOR) platform. We enable global companies to hire, pay, and manage employees in India — without setting up a local entity. Our platform handles payroll, HR, compliance, and recruitment end-to-end, giving our clients everything they need to build and scale India teams with confidence.

We work with a diverse range of global companies — from large enterprises across the US, Middle East, and Europe, to high-growth startups at every stage of their journey. What sets us apart is our obsessive focus on incorporating AI across the entire employee and customer lifecycle, creating better outcomes for the teams we serve.

We are a fast-growing company with a young, driven team that takes ownership early, moves quickly, and builds with purpose. If you want to work at the intersection of HR, technology, and global business — and have real impact from day one — Wisemonk is the place for you.

THE ROLE:

As an HR Operations Specialist at Wisemonk, you are not supporting the product — you are delivering it. You will manage the full employment lifecycle for employees hired through our EOR platform on behalf of global clients. This is a high-ownership, detail-oriented role covering payroll administration, benefits, employment documentation, and compliance.

You will be a trusted point of contact for both clients and placed employees — handling everything from offer letters and onboarding to payroll queries and offboarding settlements. If you have a strong foundation in HR operations and want to work at scale across a diverse mix of global companies and employees, this role is for you.

WHAT YOU'LL DO:

• Manage the end-to-end employment lifecycle for placed employees — from contract issuance and onboarding through to offboarding and final settlements
• Coordinate payroll inputs — collect, verify, and submit accurate payroll data on time every cycle
• Administer employee benefits — handle enrolment, queries, renewals, and coordination with third-party benefit providers
• Maintain employment records and ensure all documentation is complete, accurate, and compliant with Indian labour law
• Support statutory compliance — PF, ESI, PT, gratuity, and any client-specific requirements
• Serve as a responsive point of contact for placed employees on HR-related queries — payslips, leave, employment letters, benefits
• Work with the Compliance team to proactively flag and resolve employment or regulatory issues
• Identify inefficiencies in current processes and contribute to automation and improvement initiatives
• Maintain data integrity in the HRIS — ensure records are accurate and up to date at all times

WHAT YOU BRING:

• 3–5 years of experience in HR operations, payroll administration, or employment management
• Solid understanding of Indian employment law, statutory benefits, and labour compliance requirements
• Experience with HRIS platforms (Workday, BambooHR, Keka, Darwinbox, or similar)
• High attention to detail — you understand that accuracy in payroll and compliance has real consequences for real people
• Able to manage multiple employee cases simultaneously across different clients and employment contexts
• Strong interpersonal skills — placed employees often bring sensitive or time-critical queries, and you handle them with care
• EOR, PEO, or staffing/HR services industry experience is a strong advantage

WHY WISEMONK:

• Work that matters — every employee you manage is a real person relying on you for their livelihood and compliance
• Breadth of exposure — clients ranging from early-stage startups to large global enterprises across multiple industries
• AI-powered workflows — we are actively building tools to reduce manual work and let HR Ops focus on higher-value tasks
• Fast career progression — as we scale, there is clear scope for specialisation or leadership in Payroll, Compliance, or Employee Experience
• Global work environment — coordinate with international HR and finance teams across multiple time zones