Key Responsibilities:
1. Onboarding and Employee Data Management
- Review and validate onboarding forms to ensure timely closure.
- Activate HRMS profiles post onboarding form verification.
- Update employee codes for new joiners on HRMS.
- Ensure data sanctity by auditing and correcting employee information on HRMS.
2. Background Verification (BGV) Management
- Follow up with employees to close BGV insufficiencies.
- Closure external verification BGV for GL former employees.
- Resolve BGV-related employee queries.
- Review vendor reports work on resolution for same.
- Maintain accurate records and perform periodic audits of BGV data.
3. HRMS and Attendance Management
- Update and maintain employee records on the HRMS platform.
- Address employee queries related to attendance and leaves.
- Manage leave revocation requests and location updates.
- Process no-show deletions and validate leave/attendance at month-end.
- Provide support for HRMS mobile access and usability.
4. Letters and Documentation
- Issue standard letters: employment, relieving, addendums, and visa letters.
- Handle ad-hoc documentation needs (e.g., LTA validation, background check clearances).
- Ensure timely and accurate letter dispatches with proper documentation protocols.
5. Medical Insurance and Benefits Administration
- Provide guidance on company medical insurance policies and HR procedures.
- Escalate claim-related queries to appropriate channels for timely resolution.
- Prepare and maintain employee addition, deletion, and correction sheets for insurance.
- Check Aadhaar and PAN linkage as part of documentation completeness.
- Facilitate sharing of employee e-cards (Medical, ID, etc.).
6. Compliance and Query Resolution
- Monitor employee queries and provide timely support via appropriate channels.
- Ensure compliance with data protection and HR operational policies.
- Serve as the first point of contact for routine process escalations
Key Skills & Competencies:
- Strong attention to detail and process orientation
- Good verbal and written communication
- Proficiency in HRMS systems (e.g., Darwinbox preferred)
- Analytical mindset with the ability to handle large datasets
- Time management and multitasking abilities
- Team collaboration and stakeholder coordination
