Human Resources Manager

Position Overview:

We are seeking an experienced and dynamic Human Resources Manager to oversee and manage all aspects of our HR practices and processes. This role will focus primarily on people management, ensuring the consistent application and adherence to company policies, while also managing recruitment, employee engagement, and employee benefits, including insurance management.

Key Responsibilities:

• People Management:

o Serve as the primary point of contact for all employee-related matters.

o Drive employee engagement initiatives to maintain a positive and motivating workplace

culture.

o Manage grievance handling, conflict resolution, and employee counselling with a focus on

employee satisfaction and retention.

• Policy Compliance:

o Ensure adherence to all internal HR policies and statutory requirements.

o Conduct regular audits and checksto verify compliance with organizational policies.

o Recommend updates and improvements to HR policies as needed.

• Recruitment and Onboarding:

o Manage the entire recruitment lifecycle — from sourcing to interviewing and hiring suitable

candidates.

o Design and implement onboarding programs to ensure smooth assimilation of new hires.

• Performance Management:

o Support the implementation and execution of the company's performance appraisal system.

o Guide and mentor managers and employees on performance evaluations and feedback.

• Training and Development:

o Identify skill gaps and coordinate learning and development initiatives.

o Foster a culture of continuous learning and career progression.

• Employee Benefits and Insurance Management:

o Administer and manage employee insurance policies(health, accident, etc.).

o Act as the liaison with insurance providers for policy renewals, claims, and employee queries.

o Ensure timely communication and documentation related to employee insurance benefits.

• HR Operations:

o Maintain accurate employee records and HR databases while ensuring confidentiality.

o Oversee payroll coordination, attendance, and leave management.

o Ensure compliance with labour laws and regulatory guidelines.

Qualifications:

• Bachelor's or Master's degree in human resources, Business Administration, or related field.

• 4–5 years of proven experience in an HR generalist or HR Manager role, preferably within the financial services or allied sectors.

• Strong knowledge of HR policies, employee benefits administration, and labour laws.

• Hands-on experience in managing employee insurance schemes.

• Excellent interpersonal, negotiation, and communication skills.

• Ability to manage sensitive issues with professionalism and discretion.

• Proficient in GreytHR MS systems and Microsoft Office Suite.