Human Resources Manager

Heylin Spark is a globally recognized strategic marketing communications firm, helping public and private sector organizations enhance their brand reputation and connect with their target audience. With offices in Delhi, Mumbai, New York, and London, the company is led by a Forbes honoree and is the recipient of numerous accolades, including the Best Branding & Marketing Agency award by the Asia Pacific Chamber of Commerce. Heylin Spark manages over $2 million in annual digital ad spending and is trusted by global leaders, distinguished professionals, and prominent organizations. Their expertise has positioned them as a preferred partner for branding and marketing, recognized by government and industry leaders alike.

Performance Management

• Conduct regular performance reviews and maintain employee scorecards.

• Track KPIs, productivity, targets, and accountability metrics.

• Create and monitor Performance Improvement Plans (PIPs).

• Identify top performers and employees requiring support.

CRM & Compliance

• Monitor CRM updates and follow-up compliance.

• Audit unattended leads, missed tasks, and process adherence.

• Generate weekly and monthly performance reports.

Recruitment & Talent Acquisition

• Source, screen, and coordinate interviews.

• Manage offer rollouts and joining formalities.

• Track recruitment pipelines and hiring metrics.

Onboarding & Training

• Manage onboarding and induction processes.

• Coordinate employee training and development programs.

• Monitor new hire performance during probation.

Employee Engagement & Retention

• Handle employee concerns and feedback.

• Conduct engagement initiatives and retention activities.

• Analyze attrition trends and recommend improvements.

Payroll & Compensation Administration

• Prepare monthly payroll

• Coordinate salary processing with Finance and external CA.

• Maintain compensation records and salary structures.

• Address payroll-related employee queries.

HR Operations

• Maintain employee records and documentation.

• Manage attendance, leave records, confirmations, and exits.

• Ensure policy compliance and process implementation.

Process Improvement & Automation

• Implement AI and automation tools for HR and operations.

• Build dashboards and improve reporting systems.

• Drive efficiency across people processes.

• Bachelor's degree in HR, Business, Psychology, Management, or related field.

• 2-3 years of experience in HR, People Operations, Talent Management, or Business Operations.

• Strong understanding of performance management systems.

• Experience with CRM systems and KPI reporting.

• Excellent communication, organizational, and analytical skills.

• Comfortable working with AI tools and automation platforms.