CloudEagle.ai empowers IT, Security, and Procurement teams to efficiently manage, govern, and renew their SaaS applications on a unified platform. Trusted by enterprises like RingCentral, Shiji, and RecRoom, CloudEagle.ai helps companies save 10 to 30 percent on software spend while bringing visibility and control to SaaS management.
Recognized by Gartner as a leading innovator in AI/ML for SaaS management and as a Leader in Innovation and Platform Play by GigaOm, CloudEagle is growing rapidly and building a high-performance, ownership-driven culture. (Website)
We are looking for an experienced HR Manager who can lead people operations end to end in a fast-scaling B2B SaaS startup environment.
Role Overview
This is a high-ownership role where you will drive HR strategy, internal hiring, performance management, and employee lifecycle processes while partnering closely with founders and department heads. You will play a key role in shaping culture, strengthening systems, and scaling the organization responsibly.
Roles & Responsibilities :
1. Talent Acquisition & Workforce Planning
- Own and drive end-to-end internal hiring across functions including Tech, Sales, Product, and Operations
- Partner with department heads to understand hiring needs and build role clarity
- Improve hiring quality, speed, and candidate experience
- Manage and optimize ATS and recruitment processes
2. Performance Management & Organizational Effectiveness
- Lead the complete performance management cycle including goal setting, mid-year and annual reviews, calibration, and performance improvement plans
- Drive a high-performance culture with clear KPIs and accountability
- Support managers in feedback, coaching, and difficult performance conversations
- Design frameworks for career progression and employee development
3. Employee Lifecycle Management
- Oversee structured onboarding and ensure strong new hire integration
- Manage employee engagement, retention initiatives, and conflict resolution
- Lead compliant and professional offboarding processes
- Maintain accurate HR documentation and records
4. HR Strategy & Leadership
- Develop and implement HR strategies aligned with business goals
- Work closely with founders and leadership to support organizational growth
- Build scalable HR processes suitable for a growing startup
- Provide data-driven HR insights and metrics to leadership
5. Compliance & HR Operations
- Ensure compliance with labor laws and HR best practices
- Oversee payroll coordination, leave management, and benefits administration
- Maintain updated HR policies and employee handbook
Requirements:
- 5+ years of experience in Human Resources
- Prior experience in a fast-paced startup environment is mandatory
- Experience working in a product-based or B2B SaaS company preferred
- Proven experience leading internal hiring end to end
- Hands-on experience driving complete performance management cycles
- Experience working closely with department heads and leadership teams
- Exposure to global stakeholders and distributed teams
- Strong understanding of HR operations, employee relations, and compliance
- Experience using ATS and HRIS platforms preferred
- Demonstrated career stability with meaningful tenure in previous organizations
- Ability to operate independently in an ambiguous, fast-scaling environment
What We're Looking For
- High ownership and accountability
- Strong execution mindset
- Ability to balance empathy with performance expectations
- Structured thinker who can build systems, not just manage processes
- Comfortable working in a high-growth setup
