Human Resources Manager

Company Description

Chaizup is a prominent business involved in the production, export, and retail of tea and coffee. With over 700 SKUs sold in 45+ countries over the last 20 years, Chaizup has exported more than 10 billion cups of tea in the past decade, making it one of the top 5 tea exporters from India. The company has also made significant strides in the instant food and beverages sector. Chaizup boasts a highly experienced management team and has achieved remarkable sales through both e-commerce platforms and top modern trade counters.

Purpose

The HR Manager at Chaizup is responsible for building a strong, motivated, and performance-driven workforce that fuels the company's growth across India. This role is crucial for finding the right talent and ensuring it is hired, nurtured, and retained, while driving a culture aligned with Chaizup's values of unity, ambition, and agility. The HR Manager acts as a strategic partner to leadership, helping to strategize methodologies and shape people strategy across recruitment, training, performance management, and employee engagement.

Key Responsibilities

Reporting directly to the Founder-CEO, the HR Manager must bring strong operational discipline and people empathy. The initial focus is on setting up a robust HR framework to support rapid expansion. This includes:

• Defining manpower requirements and filling critical open positions.
• Implementing structured onboarding and induction programs.
• Introducing standardized HR processes (attendance, performance reviews, leave policy).
• Building engagement initiatives to boost team morale and retention.
• Managing employee relations, conflict resolution, and grievance redressal.
• Developing foundational training and skill development programs.
• Advising leadership with key HR metrics and data-driven insights.

Qualifications

• Education: Bachelor's degree in Human Resources preferred.
• Work Experience: 2-3 years of HR experience, preferably in FMCG, retail, or high-growth startups. Must have experience in recruitment, performance management, and HR operations.
• Skills: Excellent communication, employee relations, and conflict management skills. Familiarity with HRMS tools and data-driven HR practices.