Human Resources Executive

Role Summary

The HR Executive is responsible for day-to-day HR operations and first-level employee support. This role ensures smooth HR administration across onboarding, offboarding, employee records, payroll coordination, benefits administration, compliance, and employee engagement. The role also supports the HR Business Partner in recruitment, employee relations, and other HR initiatives to deliver a positive and professional employee experience.

Key Responsibilities

• Manage end-to-end onboarding and offboarding processes, including documentation, employee records, HR system updates, and coordination with relevant departments.
• Act as the first point of contact for employee HR queries, providing timely and professional support on HR policies, processes, benefits, and employment matters.
• Prepare accurate payroll inputs and coordinate with the payroll vendor to ensure timely and compliant payroll processing.
• Manage casual labour payroll documentation and ensure records are complete, accurate, and properly maintained.
• Administer employee benefits, medical coverage, insurance name lists, and related documentation.
• Support recruitment activities for non-managerial roles, including interview coordination, candidate communication, documentation, and onboarding preparation.
• Handle work permit/pass applications, renewals, cancellations, and related statutory submissions where applicable.
• Assist with employee relations matters, including grievances, disciplinary documentation, performance-related records, and exit interviews.
• Coordinate employee engagement activities, staff events, and internal communications to support a positive workplace culture.
• Conduct regular checks on Heart of House, cafeteria, and employee facilities, and follow up on required actions with relevant departments.
• Maintain accurate and confidential HR records in accordance with company policies and applicable employment regulations.
• Support HR projects, reporting, and ad hoc administrative duties as required.

Requirements

• Diploma or Degree in Human Resources, Business Administration, Hospitality Management, or a related discipline.
• Minimum 1–2 years of HR operations or HR generalist experience; experience in hospitality, service, or retail industries is an advantage.
• Familiarity with payroll coordination, HR documentation, employee lifecycle processes, and local employment regulations.
• Strong attention to detail with good organisational, follow-up, and multitasking skills.
• Professional, discreet, and able to handle confidential information with sensitivity.
• Good communication and interpersonal skills, with the ability to support employees across different levels.
• Resourceful, hands-on, and able to work independently as well as collaboratively within a team.
• Creative and proactive in supporting employee engagement and workplace experience initiatives.