Human Resources Executive

Job Role - Executive/Senior Executive – US HR Operations

Location: Bengaluru, India (Supporting US Operations)

Shift: US Eastern Time (EST) – Approx. 7:00 PM to 5:00 AM IST

Experience: 2–5 Years

Function: HR Operations | Global PBS Center of Excellence

Role Summary

We are hiring a Senior Executive – US HR Operations to support HR Shared Services operations for US employees. The ideal candidate should have experience working in GCCs / HR Shared Services environments and handling US HR operations including employee lifecycle management, payroll coordination, HR documentation, and employee query resolution.

Key Responsibilities

• Manage US employee onboarding and offboarding activities, including documentation, HR system updates, and coordination with stakeholders.
• Support US HR compliance processes such as I-9, E-Verify, W-4 documentation, background verification, and new hire reporting.
• Handle employee queries related to payroll, benefits, leave, and HR services through email and ticketing tools.
• Coordinate payroll inputs, employee data updates, and HR reports with accuracy.
• Maintain trackers, ensure SLA adherence, and provide timely support to US HR teams.
• Collaborate with US stakeholders during EST business hours.

Required Skills

• 2–5 years of experience in HR Operations / HR Shared Services.
• Experience supporting US HR Operations from a GCC or international HR environment preferred.
• Understanding of US HR processes and compliance requirements.
• Strong communication, stakeholder management, and customer service skills.
• Good knowledge of MS Excel and HR systems.
• Willingness to work US Eastern Time shifts.

Preferred Candidate Profile

• Candidates currently working in GCC HR Operations teams.
• Professionals who have managed US HR operations and employee lifecycle processes.