Company Description
Cogent E Services is a leading end-to-end Customer Experience (CX) solutions provider, leveraging omni-channel capabilities across customer sales, support, back-office solutions, and digital marketing. By utilizing data analytics and cutting-edge technology, Cogent enables clients to gain insights and optimize customer interactions. Serving diverse clients across 10+ industry verticals, including banking, financial services, and e-commerce, the company supports customer interactions in over 10 languages. With a presence in 12 Indian cities across 24 sites, Cogent is dedicated to delivering excellence in customer experience management.
Role Description
This is a full-time, on-site role for a Human Resources Executive, based in Vadodara. The Human Resources Executive will be responsible for assisting in HR management, maintaining HR operations, ensuring compliance with HR policies, and fostering positive employee relations. Daily tasks include overseeing recruitment, onboarding, policy implementation, employee engagement, and supporting operational HR activities to ensure a positive work environment and alignment with organizational goals.
Qualifications
- Proficiency in HR Management and Human Resources (HR) functions
- Strong skills in HR Operations and implementation of HR Policies
- Experience in managing Employee Relations and driving engagement initiatives
- Excellent interpersonal and communication skills
- Ability to operate collaboratively and maintain confidentiality
- Bachelor's degree in Human Resources, Business Administration, or a related field
- Knowledge of labor laws and procedures is beneficial
