Recruitment Mantra Hiring Global Head of Human Resources for Expat Solutions India Pvt. Ltd., Kolkata
The Global Head of Human Resources will be responsible for defining, leading, and executing the global people strategy of Expat Solutions India Pvt. Ltd. in alignment with business objectives. This role provides strategic direction, governance, and oversight across all HR functions globally, while working closely with local mid-level HR teams responsible for country-level execution.
The position ensures consistent, compliant, and scalable HR frameworks across geographies, with flexibility to address local legal, cultural, and operational requirements.
Key Responsibilities
1. Global HR Strategy & Governance
- Develop and implement a global HR strategy aligned with long-term business goals
- Establish global HR policies, frameworks, standards, and governance models
- Ensure alignment across regions while enabling local flexibility
- Act as a strategic advisor to senior leadership on workforce planning, organizational design, and people strategy
- Coordinate with regional and local HR leaders for effective implementation
2. Talent Acquisition & Workforce Planning
- Define global workforce planning and headcount governance
- Set global recruitment strategies, hiring standards, and employer branding guidelines
- Oversee cross-border hiring, global mobility, and expatriate programs
- Partner with local HR teams to ensure compliant and effective hiring
3. Compensation, Benefits & Payroll Oversight
- Design and govern global compensation philosophy and pay structures
- Define benefits strategy including insurance, retirement, and wellness programs
- Ensure internal equity and external market competitiveness
- Establish payroll governance standards and oversee vendors
- Support localized benchmarking and administration through local HR teams
4. Performance Management & Rewards
- Design global performance management frameworks and appraisal cycles
- Establish incentive, bonus, and recognition programs
- Drive succession planning, talent reviews, and high-potential identification
- Enable effective country-level execution of performance processes
5. Learning, Development & Leadership
- Define global learning and leadership development strategies
- Drive upskilling, reskilling, and future capability-building initiatives
- Establish career paths, competency models, and talent pipelines
- Partner with local HR teams to address regional development needs
6. Employee Relations & Engagement
- Design global employee engagement frameworks and surveys
- Establish grievance handling, disciplinary, and escalation mechanisms
- Drive culture-building, values, and DEI initiatives
- Support local HR teams in managing employee relations within legal and cultural norms
7. Compliance, Risk & Employment Law
- Ensure compliance with global and local employment laws
- Establish HR risk management, audit, and compliance frameworks
- Govern employee data privacy and data protection standards (e.g., GDPR)
- Oversee ethics, conduct, and whistleblower programs
8. Global Mobility & Immigration
- Define expatriate and international assignment policies
- Govern immigration, visa, and work permit processes
- Oversee relocation, cost management, and assignment lifecycle
- Coordinate with local HR teams and external vendors
9. HR Operations & Shared Services
- Standardize HR processes, SOPs, and documentation globally
- Design and govern HR shared service models
- Own HR technology strategy (HRIS, ATS, LMS)
- Manage HR vendors and outsourcing partners
10. Change Management & Organizational Development
- Lead global change management initiatives
- Support mergers, acquisitions, restructurings, and transformations
- Drive organizational design and post-M&A culture integration
- Partner with local HR teams for on-ground execution
11. Analytics & Reporting
- Define global HR metrics, dashboards, and reporting standards
- Deliver workforce analytics and insights to leadership
- Monitor attrition, productivity, cost, and engagement trends
- Enable data-driven decision-making
12. Employee Lifecycle Management
- Govern onboarding and offboarding frameworks globally
- Define internal mobility, succession planning, and career progression
- Establish exit management and alumni engagement strategies
- Ensure a consistent employee experience across geographies
Operating Model
- Global HR functions as the strategic and governance center of excellence
- Local HR teams manage country-level execution and compliance
- The Global Head of HR ensures alignment, oversight, coordination, and escalation
Key Skills & Competencies
- Strategic HR leadership in multi-country environments
- Strong governance, policy design, and operating model expertise
- In-depth knowledge of global employment laws and compliance
- Strong stakeholder management and change leadership skills
- Analytical, data-driven mindset
Experience & Qualifications
- 1218+ years of progressive HR experience, including global or regional leadership roles
- Proven experience managing HR across multiple geographies
- Strong expertise in talent management, compensation, and organizational development
- Bachelor's degree in HR, Business, or a related field (Master's preferred)
- Relevant HR certifications preferred
