We are seeking an experienced Senior Developer HRSD with strong technical and domain expertise in the ServiceNow HR Service Delivery (HRSD) platform.
The candidate will serve as the subject matter expert in HRSD modules, Service Portal, integrations, reporting, and will champion best practices in development and deployment.
Key Job Functions:
Design, develop, and support ServiceNow HRSD solutions, including Service Portal and reporting components.
Create and manage integrations between ServiceNow HRSD and other systems (especially HR systems).
Offer consultation and advisory services to customer stakeholders on data, technology, and processes.
Key Responsibilities:
Act as a primary contributor to the ServiceNow HRSD support team.
Support modules such as Case Management, Knowledge Management, HR Agent Workspace, and integrations.
Serve as the technical liaison between internal stakeholders and development teams.
Design, troubleshoot, debug, and deploy HRSD solutions.
Handle enhancements, configuration, workflow updates, release and maintenance management.
Stay up to date with ServiceNow platform updates and industry best practices.
Qualifications & Skills:
Bachelor's or Master's degree in Computer Science, Information Systems, or Engineering.
3+ years of experience in ServiceNow HRSD (support, enhancement, implementation).
Experience with at least one full-cycle HRSD implementation.
Strong proficiency in:
ServiceNow HRSD Modules
Service Portal, Workflows, Integrations, Reporting
JavaScript, AngularJS, HTML, CSS
Ability to translate business requirements into functional and technical designs.
Ability to work independently and as a collaborative team member.
Strong analytical thinking, time management, and multitasking ability.
Excellent English communication skills (written and verbal).
Effective stakeholder management and project coordination skills.
