HRO Payroll : US : Canada : UK

Outpace Consulting Services is seeking experienced Team Leads for Human Resources & Payroll operations, specializing in US, Canada, or UK Payroll for a leading ITES company. In this role, you'll oversee a team responsible for managing the end-to-end payroll process for your assigned region. You'll ensure accurate and compliant payroll transactions, handle client escalations, and provide timely payroll data. This position acts as a crucial point of contact, driving operational efficiency, coaching team members, and coordinating with various stakeholders to ensure seamless daily payroll operations.

Key Responsibilities:

• Team Leadership: Lead and manage a team of 8+ associates, providing coaching and support to improve productivity and maintain high service quality.
• End-to-End Payroll Management: Oversee the complete payroll process for the assigned region (US, Canada, or UK), ensuring transactions are accurate and compliant with government regulations.
• Client & Stakeholder Management: Handle client escalations and reviews, interact with customers for metrics and tracking, and provide timely payroll data. Communicate effectively with upstream and downstream payroll partners and other vendors.
• Compliance & Data Accuracy: Ensure adherence to payroll regulations for the relevant countries.
• Operational Efficiency: Monitor performance metrics and drive initiatives to enhance operational efficiency.
• Payroll System Integration: Manage all areas within the Payroll Transaction services scope, including payroll integration with Time and HCM systems.
• Query Resolution: Manage payroll-related queries effectively.

Required Qualifications:

• Experience:Overall 6+ years of experience in the Payroll domain, specifically managing all areas within Payroll Transaction services scope.
• Minimum 1 year of Team Lead experience handling a team of 8+ associates for a client.
• Mandatory experience in US, Canada, or UK Payroll Process, including pre-payroll and post-payroll activities.
• Experience in handling client escalations and reviews.
• Should have interacted with customers for metrics and tracking.
• Skills:Excellent Communication Skills (written and verbal).
• Proficiency in MS Office & Excel.
• Strong Customer Management Skills and Presentation Skills.
• Effective Coaching Skills.
• Education: Any Graduate.

Preferred Qualifications:

• Experience in ITAR, NRC.
• Experience on multiple Payroll systems.
• Experience in managing Payroll Queries.
• Experience on Payroll regulations for various countries.

To Apply: WhatsApp Hi to +91 9151555419. Then, click Start to apply and fill in your details. Select Other for location to get multiple options. Use the relevant Job Code for your preferred location and specialization:

• Bangalore - US Payroll: Job Code #387
• Bangalore - Canada Payroll: Job Code #388
• Bangalore - UK Payroll: Job Code #389
• Mumbai - US Payroll: Job Code #488