About the Role:
The HRIS Specialist will be responsible for hands-on administration and functional support of SAP SuccessFactors Recruitment (RCM) and Onboarding (ONB) modules. The role requires direct ownership of system configuration, workflow management, troubleshooting, and integrations, along with a good understanding of end-to-end recruitment and onboarding processes from an HR Operations or Talent Acquisition perspective.
This position is offered as an 8-month contractual role.
Location: Narayana Health Corporate Office, Bengaluru
Qualifications:
- MBA / PGDM in HR or Graduate with strong HR systems exposure.
- 47 years in HR Shared Services / HR Operations, with hands-on experience in SAP SuccessFactors RCM & ONB modules
- Strong understanding of system implementation, testing, and configuration processes.
Key Deliverables:
1) SuccessFactors RCM & ONB Support
- Own day-to-day functional support for SAP SuccessFactors RCM and ONB modules.
- Resolve L1 system issues across requisitions, offers, onboarding tasks, roles, and approvals.
- Manage end-to-end recruitment and onboarding transactions with strong data accuracy and SLA adherence.
2) Configuration, Workflow & Integrations
- Configure and maintain RCM & ONB workflows, templates, and approval logic.
- Support and troubleshoot job portal and BGV integrations.
- Execute UAT, regression testing, and data validation for system changes.
- Coordinate L2/L3 escalations with implementation partners and IT teams.
3) HR Operations & Recruitment Support
- Support day-to-day HR operations and recruitment activities, including requisitions, offers, onboarding, and employee data updates.
- Coordinate with HR Operations, and HRIS teams to ensure timely and compliant hiring execution.
- Maintain process documentation, trackers, and audit-ready records.
4) Learning & Enablement
- Support HR automation initiatives, including offer and onboarding documentation.
- Deliver RCM & ONB system training to recruiters, HR teams, and hiring managers.
- Create and update user guides and training materials.
Candidate Skills Required:
- Strong SuccessFactors RCM and ONB expertise in configuration, workflows, and troubleshooting.
- Solid understanding of HR operations and employee lifecycle processes.
- Proficient in HRMS configuration, testing, ticket handling, and escalation management.
- Analytical, detail-oriented, and collaborative with a strong service mindset.
