Job Position: HR Trainee/ Executive
Job Locations: Bhubaneswar
Compensation: Negotiable
Experience: 0-1 Year
Company Introduction
iServeU is a modern banking infrastructure provider in APAC region, empowering financial enterprises with embedded fintech solutions for their customers. iServeU is one of the few certified partners with National Payment Corporation of India (NPCI), VISA for various products.
iServeU also provides a cloud-native, micro services-enabled, distributed platform with over 5000 possible product configurations with a low code/no code interface to banks, NBFCs, Fintech, and other regulated entities.
- We process around 2500 transactions per second by levering distributed & auto scale technology like K8.
- Our core platform combines of 1200+ micro services.
- Our customer list includes Fintech start-ups, top tier private banks to PSU bank. We operate in five countries and help customers constantly change the way financial institutions operate and innovate.
- Our solutions currently empowers over 20 banks and 250+ enterprises across India and abroad.
- Our platform seamlessly manages the entire transaction lifecycle, including withdrawals, deposits, transfers, payments, and lending through various channels like digital, branch, agents.
Our team of 500+ employees, with over 80% in technology roles is spread across offices in Bhubaneswar, Bangalore and Delhi. We have raised $8 million in funding to support our growth and innovation.
For more details visit: www.iserveu.in
This role emphasizes performance management and data analytics in a fintech HR team, with primary focus on facilitating reviews/training and generating Excel-based reports for attendance, turnover, and engagement. Strong Excel proficiency is essential for creating actionable insights.
Key Responsibilities
- Facilitate performance reviews by scheduling sessions, collecting feedback forms, documenting outcomes, and tracking follow-up actions using SMART KPIs to boost employee engagement.
- Coordinate training programs including needs assessment, vendor management, session scheduling, attendance tracking, and post-training evaluations to enhance skill development.
- Prepare comprehensive reports on attendance trends, turnover rates, and engagement metrics using advanced Excel functions like VLOOKUP, PivotTables, conditional formatting, and dynamic charts for executive dashboards.
- Analyze HR data to identify patterns (e.g., high turnover departments) and recommend interventions; maintain performance scorecards aligned with quarterly review cycles.
- Support general HR operations as secondary duties.
Requirements
- Advanced proficiency in Microsoft Excel (VLOOKUP, INDEX-MATCH, PivotTables, slicers, charts, macros preferred); familiar with HRIS tools for data export.
- Excellent organizational skills with attention to detail for managing review calendars and report accuracy.
- Applicants having internship experience in HR or any prior work exp. in HR, will be preferred.
- Strong communication for stakeholder coordination and presenting data insights.
