The HR Operations Specialist/Manager ensures the efficient administration and implementation of HR processes, policies, and systems within the organization, driving operational excellence and employee satisfaction.
Responsibilities
- Administer day-to-day HR operations, including payroll, attendance, leave management, and employee record maintenance.
- Oversee end-to-end employee lifecycle processes: onboarding, development, retention, and offboarding.
- Support compliance management to ensure alignment with all relevant employment/labor laws and regulatory standards.
- Develop, update, and implement HR policies and protocols, monitoring their effectiveness.
- Provide guidance and support to employees and line managers on HR queries, conflict resolution, and performance issues.
- Manage HR data and HRIS systems, ensuring data integrity, confidentiality, and accuracy.
- Participate in HR reporting, analytics, and audits to highlight HR metrics and recommend process improvements.
- Facilitate employee engagement and welfare initiatives to foster a positive work environment.
- Coordinate with cross-functional teams to streamline HR operations and support business objectives.
- Assist in HR budgeting, vendor management, and implementation of new HR technologies.
Requirements
- Bachelor's degree in human resources management, business administration, or related field.
- 3+ years of experience in an HR operations or generalist role.
- Strong knowledge of payroll systems, Keka HRIS, and labor laws.
- Excellent communication, organizational, and interpersonal skills.
- Analytical and problem-solving abilities with keen attention to detail.
- Ability to work independently, manage multiple priorities, and meet deadlines.
- Proficiency in MS Office; experience with HR software is desirable.
This job was posted by Avina Saldanha from Lifesight.
